**Gypsum Factory Client Reception Case Study: Building Trust Through Expertise, Expanding Collaboration with Sincerity**  

A procurement and technical team from a leading construction materials group visited our gypsum production base to discuss strategic cooperation. By delivering an end-to-end immersive experience showcasing production capabilities and service excellence, we successfully secured an annual 10,000-ton procurement agreement.  

**Precision Preparation:**  

• Conducted in-depth analysis of client needs, focusing on **gypsum purity, eco-friendly processes, and customized production capabilities**. Designed an integrated itinerary covering *raw material inspection → production observation → application workshop*;  

• Prepared bilingual (CN/EN) *Gypsum Process Handbook* with customized parameter comparisons for the client’s ongoing projects;  

• Optimized factory tour routes with safety signage and dedicated sample displays, emphasizing live demonstrations of **α-type high-strength gypsum** production.  

**Immersive Experience Highlights:**  

1. **Raw Material Traceability Session**  

   - Guided tour of gypsum ore storage area, explaining **grading systems** and radioactive control protocols. Conducted side-by-side comparisons of sintering results from different mining sources.  

2. **Smart Production Walkthrough**  

   - Chief Engineer-led demonstration of automated calcination kilns and aging silo temperature control. Displayed real-time environmental data from **dust removal systems + waste heat recovery units**, with clients operating moisture analyzers to verify product quality.  

3. **Solution Customization Workshop**  

   - Presented **gypsum-based composite formula optimization cases** aligned with the client’s "lightweight partition board" project. Delivered 3 climate-specific additive ratio solutions and arranged custom sample production.  

**End-to-End Value Delivery:**  

• Sent **tour footage, digital test reports**, and sample tracking numbers within 24 hours post-visit;  

• Hosted online debriefing within 72 hours, proposing equipment upgrades to address *“energy efficiency & yield enhancement”* needs, securing initial 3,000-ton specialty gypsum order;